1. Do I need to pay the sales tax?
>> No, there is no sales tax on our site
2. What are the accepted payment methods?
>> We are currently accepting payments via Credit Cards. (Western Union) We prefer Western Union transfer, it is very fast, you can learn how to use it via www.westernunion.com, for our information for the transfer, please contact us. If you choose Western Union transfer payment term, our website will make 10% discount for you automatically at the original discount basis.
3. Do you accept international orders?
>> Yes, we accept orders from Australia, Belgium, Canada, Denmark, Finland, France, Germany , Greece, Greenland, Hong Kong, Ireland, Japan, Korea, Luxemburg, Malaysia, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, Taiwan, United Kingdom and the United Stated directly though our website. If your country or area is not in the list, contact us. We can ship your order almost anywhere in the world.
4. Is my payment on your site secure?
>> All online payments are safe and secured. Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
5. What should I do if I am getting an error when I pay with my credit card?
>> If you are trying to checkout using credit card as your payment method but receiving an error, please go back and place an order again, your previous orders placed without payment should be cancelled within 24 hours. Please check with your credit card company to verify that your card is in good standing, if your three orders or more did not go through, please contact us for assistance.
6. What would happen if my order did not go through but my credit card is charged?
>> If you did not receive an order confirmation number within 24-48 hours, your order was not completed. If your credit card is charged for the unsuccessful order, we will return funds to your credit card account. The refund will be returned to your credit card account within 24-48 hours, depending your credit card company’s processing time. All successful orders that receive an order confirmation number will be charged when the item is shipped from our warehouse.
7. What can I do, if I cannot place an order successfully online?
>> If you encounter this problem, please try the following steps: First, please clear the cookies, restart the browser, turn off Firewall and then try again. Second, if the problem persists, please change another computer or another internet browser, such as Firefox, and then try. Or you can try to login after several hours. Last, if the above steps don’t work, you can contact us.
1:Why would I want to buy a replica watch instead of a real one?
The reason why replica watches are so popular is because you can look classy and professional, yet not have to spend tens of thousands of dollars doing it. These watches look identical to the ones you will find at the jewellery store selling for prices most people would not be able to afford. There is no reason why these beautiful watches should only be limited to the rich, but to everyone who wants to add a touch of class to their life style.
2:Are these watches of high quality or will they break after I open the box?
It depends on how you wear it. If you wear it regularly, it will last a few years without any problems. The watches we offer are of a very high quality. These are not the cheap quality watches you will find on the streets that will break after a few days, these will last for years! We are so confident in our watches, we offer an exchange or refund for any watches if they are ever defective. View our Guarantee section to see types of warranties and details.
3:What types of watches do you sell?
To view a complete list of brands of watches we have to offer, click on home and on the l sides of the page, you will see a selection of brands we carry. A full list of that particular brand will be available once selected.
4:Will you be offering other brands in the future?
Yes, we may add new brands of watches to our website in the future depending on the availability of brands from our supplier.
5:Is there a limit to how many watches I can order?
No, there is no limit as to how many watches you may order. In fact, we encourage you to order more than one watch at a time.
6:I have seen other websites that offer them for cheaper, why are yours more expensive?
The price of the watches depends on the quality many websites will carry the lowest quality available and sell them for cheaper, but they will not last very long.
7:Do you have a catalogue with all your watches available?
We are in the process of making a catalogue right now but if you’d like, our website is printer friendly and you can print out any pictures of any watches from our website.
8:What is a replica watch and how is it different from the real watches?
A replica watch is a watch made similar to that of the real brand ones, except, at a much lower cost. A real Rolex can go up to hundreds of thousands of dollars, but you can get a replica similar to that one, for only a few hundred dollars. This allows the normal everyday person to be able to look and feel classy, without having to actually spend such ridiculous amounts of money on it.
9:Are the watches water-resistant?
Yes, of course. watches we show on our website all water-resistant, some watches can to 300 meters or even more, and at least to 30 meters .
10:What is meant by sweeping second hand, and which watches have it?
A sweeping second hand simply means that the second hand sweeps smoothly instead of ticking once every second. Basically, it is just a bunch of very small, rapid, tiny ticks combined that makes it look like it is sweeping smoothly. All automatic watches have a sweeping second hand, and all battery-run (quartz) and chronograph watches have a ticking second hand.
11:How do I set time?
To set time, you need to turn button in anti-clockwise direction if you have a screw-in lock watch. You need to softly pull the button out a little bit. The best way to do this is to use first and second finger and use finger knuckle as a lever in order to pull the button out with as little force as possible. You can feel a little “click”! Now you can set the time by turning it anti-clockwise. This would turn the minute-hour hands forward until you set the right time. When time is set, push the button back and turning the button clockwise for a few rounds.
12:I have a watch with a date, how do I change the date?
To change date and time you need to do the following. If you have a screw-in button like Rolex, you need to turn the button anti-clockwise for a few rounds until the button is loose. Then you need to pull the button out softly by using your thumb nail and first finger nail, softly and without force. You should feel a “click” here. There are two steps when you pull the button out. The first step is for setting the date (and Day if you have a Rolex Day-Date). The second step is for setting the local. You can only set Date forward by turning button in one direction. When you are done with setting date and time, push back the button and wind it clockwise for a few times. No need to lock it.
13:How long does it take to ship out your watches?
It takes 5-7 business days to delivery to North America. For all international orders, packages take 8-14 business days. (Business days – excludes weekends and holidays.
14:Will i have problem with customs?
We have many years experience in shipping replicas worldwide. We guarantee that the items will be sent to you directly. We can let our replicas pass the customs safely by our special way.
15:Who pays for the Duties and Tarifs on international shipments?
We will not charge any duty for an international order.Import duties and taxes, which are the responsibility of the customer. Please contact your local customs office for details.
16:How much does shipping cost?
We charge shipping cost $20 per one, we can supply free shipping if pay by bank transfer .
17:Do you ship out the watch on the same day that I order it?
No, it usually takes 72 hours before your order is shipped out. This is to allow our staff to verify the information for the order is correct, and to package the order. Once your order has been verified and confirmed by our verification staff, the order will be sent out to our packaging and shipping department. It will then take up to ten business days for the package to arrive, from the time your order was processed. (Business days – excludes weekends and holidays.)
18:It has been 3 days since I placed my order, how come it still hasn’t been shipped yet?
Depending on which style of watch you ordered, it may have to be custom made, as some watches are made to order. Some of the more exotic watches can take up to 3-5 business days for it to be shipped out. As soon as your watch is shipped out, you will be notified of it in your Members Section. The status of your watch will indicate as “Shipped”.
19:How does my package get shipped out?
Your package is delivered to you by EMS
20:How long does it take to ship out your watches?
It takes 5-7 business days to delivery to North America. For all international orders, packages take 8-14 business days. (Business days – excludes weekends and holidays.)
21:Do you deliver to other countries other than the U.S.A. as well?
Yes , we deliver all over the world .
22:I’m leaving the country in 2 days can I have the product shipped to me overnight?
Unfortunately, we are unable to ship our packages overnight due to the large volume of orders we receive everyday.
23:Are there any other hidden fees to pay besides for the product and the shipping?
No, there are no additional fees to be paid. Our online live support, customer support help line, and access to our Member’s Area are all included. We are here to do our best to make this experience with us, an excellent one. Customer support and customer satisfaction is our number one priority.
24:Will my telephone number be given out to anyone else?
No, your telephone number and other personal information will never be given to anyone else. It is kept in our database for future reference when you make another order. You will only be contacted when we need to verify your order and if there are any problems with the order.
25:Can I withdraw the order placed with your online store?
You can withdraw your order within 24 hours of its placement.
26:Can I get my money back if I am not satisfied with your product or service?
Yes, if for any reason you are not satisfied with the product, please contact our staff and notify us of the problem. We will provide you with a return address where you can send the replica watch to. Once we receive the watch, we will immediately have the funds reinstated back onto your credit card.